Disclaimer:
If you are looking for ordinary Virtual Assistants, you're in the wrong place. Our Virtual Assistants aren't just assistants; they're dedicated partners who work as an extension of your team, leveraging advanced industry knowledge and know-how, and enhancing the quality and efficiency of your business at every step.
With OIP, you get an affordable, highly skilled and stable team that moves and grooves with the rhythm of your business from day one. Say goodbye to employee sick days, the hassle of hiring and training new staff and shortage of experienced talent – we've got you covered.
In-depth training through our American Insurance Academy program ensures our people know just as much as yours and are well-versed in the details of the retail market. Armed with advanced industry knowledge, rigorous training and critical thinking skills, they are ready to hit the ground running from day one.
Our support staff have undergone comprehensive training and have spent years honing their insurance skills. What you get is smart, educated and highly experienced assistants who don’t need any hand-holding or additional training from your team.
The insurance market has been our playing ground for more than a decade. When you partner with us, you benefit from our long-standing partnerships with carriers and MGAs, proficiency with all major systems, uncompromised quality checks, and industry know-how gained through rigorous formal training and hands-on experience.
We know the ins and outs of MGAs and carriers and can help ensure your applications are up to scratch. No more back-and-forth, just swift, high-quality quotes landing on your desk. We’ll catch inconsistencies, fix errors and point out incomplete information to streamline your application submission process for faster, top-notch results.
An extensive, hands-on training program that covers every aspect of the policy life cycle ensures our assistants can handle any task, from the most basic to the most complex. It’s the OIP difference that’s hard to match.
Free up your team from burning time on paperwork and tasks that can be done in the background. Let our trained professionals clear your backlogs and check for quality, ensuring your operations don’t skip a beat and your people can channel their expertise where it truly matters – growing your profit
Our office has been working with OIP for the past several years, and I am very pleased with the partnership. OIP began by helping our office with policy issuance, and our policy turnaround time and accuracy improved tremendously. We have since added many additional functions to the OIP team, such as setting up our renewal files, ordering loss runs, ordering and reviewing inspections, etc. OIP consistently does a wonderful job with all the functions that we have added, and they don’t miss a beat when a teammate is on vacation. Their work is consistently accurate, and their correspondence is always very professional. The OIP staff is a pleasure to work with. They have been a huge help to our office, and we are glad to have them as a part of our team. I highly recommend OIP to others in the industry.
April Carter
Profit Center Leader
We started using OIP in 2014 with one assistant. We were so impressed with the quality of work we added more assistants (11 total) and increased the level of work assigned from level 1 to level 4. Before OIP, our underwriting assistants were struggling to keep up with the increased workflow, but after adding just one assistant, we noticed a difference immediately. They are professional, helpful, and learn new tasks quickly due to the advanced training process. We appreciate and value our OIP assistants!
Michelle Lindsey
Vice President of Underwriting Services at Jencap Group
When researching companies to outsource, we chose OIP because of their extensive training program. We have found the staff to be professional and committed to processing our work with care and accuracy. OIP has taken our transactional daily work and streamlined the process allowing our teams to focus more on production. Over the past two years, we are continually introducing new tasks to our OIP team and they have been instrumental in helping our service standards improve dramatically. We couldn’t be happier with our OIP team!
Billie Gorrell
President
OIP has made a huge improvement to our productivity and overall growth. Having previously worked with them, I knew they could enable us to achieve greater heights. We are saving so much time with OIP handling our policy issuance and processing, that we can focus on continuing to grow our business. Their professional and constant communication makes them feel like a part of OUR team!
Amy Leicht Craig
Owner | President
We began partnering with OIP over 9 years ago and appreciate their knowledge, commitment to excellence and their Superior Client Service. We use them for all of our back office functions and continue to grow with them each year. They are a huge part of our Team!!!
Gretchen S. Jackman
Chief Operating Officer
